Savvy Basics
Arrival - If this is your first visit to Savvy, please arrive 15 minutes prior to your first scheduled appointment so we can get you checked in and familiar with Savvy Salon & Spa.
Cancellations - All will agree: time is our most valuable asset. Please provide at least 24 hours notice if you need to reschedule or cancel an appointment, 48 hours if 3 or more services are scheduled. "No shows" and cancellations after the required time will be charged for the treatment scheduled (credit card will be charged or gift certificate redeemed). Booking an appointment at Savvy is an acknowledgement of these terms.
Quiet, Please - Savvy Spa is a sanctuary for the body, the mind and the eardrums! Please turn off the ringers on cell phones and pagers, and speak softly.
Children - Savvy Spa: To maintain our relaxing atmosphere in the spa, we ask that you not bring children under 13 years old to the Spa (with the exception of teens coming for acne treatments). Children under 16 having treatments must have an adult in the treatment room with them. All children under 18 must have an adult sign the initial consultation form.
Children - Savvy Salon: For the comfort of our guests and the safety of children, please do not leave your children unattended.
No Smoking - We maintain a no-smoking policy in and around our establishment.
Gratuities - Your salon & spa fee does not include gratuities. If you liked your service, it is customary to tip your technician (s). Our guest services representatives can provide guidelines if you like.
Returned Checks - If the bank refuses a check, we will assess a $25 service charge.
Salon & Spa Services - Your satisfaction is our top priority. If you are unsatisfied with your salon or spa service, we will gladly re-do your service within 7 days of your original service date. Refunds are not issued.
Professional Salon & Spa Establishment - Our trained stylists, therapists & estheticians are here solely to help improve your health, body and psyche. If a stylist ever feels that a client is behaving inappropriately, they are authorized to stop the treatment immediately. Savvy Salon & Spa reserves the right to refuse services to anyone at our discretion.
Rates - All prices are subject to change without notice.
Payment - Savvy Salon & Spa accepts MasterCard, Visa, American Express, Discover, pre-printed personal checks (w/proper ID) and US currency.
Stylist Status - Please note that some stylists' pricing may differ from Savvy's published prices.
"When you look good, We look good!"